Some county customers reported being contacted by individuals pretending to be calling on behalf of the billing office. The callers have requested customers’ credit card numbers, claiming that they need immediate payment in order to avoid service disconnection.
The county billing office does not accept any form of payment by telephone. In addition, the county does not contact its water and sewer customers in the evening. The county asks any citizen who receives such a call to notify authorities immediately.
Any customer who has questions about his or her account may contact the billing office at (404) 612-6830 or visit https://waterbilling .fulton countyga.gov/.