Alarm owners who registered their systems with the city prior to Aug. 1 need to re-register their systems in order to comply with the new ordinance.
The false alarms ordinance was approved by city council earlier this year with the goal of reducing the number of false alarm calls. It is estimated that at least 95 percent of all alarmed calls are false alarms. In 2012, Johns Creek police and fire personnel responded to 5,964 false alarms, taking them away from real needs in the community.
Unlocked or loose doors and windows; children, visitors and pets; user error and equipment malfunction are among the most frequent causes of false alarms. When an alarm is activated accidentally, a quick call to the alarm company to cancel the alarm will prevent a false alarm registered against the facility.
Monitored alarm owners who do not register their systems and receive a false alarm are subject to a $100 penalty, beginning Sept. 1. Alarm users who incur false alarms will be charged a graduated fine ranging from $50 to $500 based on the number of false alarms.
Registration is free at www.JohnsCreekGA.gov/alarm. The website also provides further details about the ordinance, penalties and appeal process.
The false alarms ordinance also requires Johns Creek businesses to have a KNOX Box Rapid Entry System. All KNOX Box questions should be addressed to Johns Creek’s Fire Marshal at Chad.McGiboney@JohnsCreekGA.gov or (678) 512-3363.
Questions about the Johns Creek False Alarm Reduction Program can also be answered at (855) 725-7100, Monday through Friday from 9 a.m. to 5 p.m.