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City renews EMS contract with Rural/Metro Ambulance
by Staff Reports
June 24, 2014 12:32 PM | 1642 views | 0 0 comments | 1 1 recommendations | email to a friend | print
Scottsdale, Ariz.-based Rural/Metro Ambulance will continue to provide emergency medical services (EMS) within the city of Sandy Springs. During its June 17 meeting, the Sandy Springs City Council approved a five-year contract extension with EMS Ventures Inc., Rural/Metro’s parent company. Rural/Metro has been the city’s ambulance provider since incorporation in 2005.

“We are talking about a service in which every minute can be the difference between life and death,” Sandy Springs Mayor Rusty Paul said in a statement. “They not only meet the response times, but also many times beat them. Rural/Metro has done a phenomenal job of saving lives in Sandy Springs.”

Under the agreement, Rural/Metro must dedicate three full-time, 24-hour ambulances and two ambulances in the city for 12 hours a day during peak hours. Rural/Metro also must meet an eight-minute response time on all emergency calls and a 15-minute response time on all non-emergency calls 90 percent of the time. In 2013, it responded to 9,415 calls for emergency medical service with an average response time of 6 minutes, 49 seconds.

In approving the contract, the council elected to decrease the city’s annual subsidy for service. The city currently pays an annual $450,000 in annual added support. Under the new agreement, the city will pay Rural/Metro $120,000 annually to ensure the current dedication of staffing, equipment and response time. Patients who use the EMS services will see an increase in fees for those services; however, the cost for EMS care remains below similar services among other North Fulton municipalities.

Information: (770) 730-5600 or

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