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Texting to 911 available to all major cell carriers in Paulding
by Staff Reports
September 02, 2014 02:41 PM | 1147 views | 0 0 comments | 1 1 recommendations | email to a friend | print
Cellular subscribers of all four major cellular carriers can now send a short message service text message to Paulding County E-911 for emergency help when unable to place a 911 voice call.

This service is now available to any subscriber of Verizon Wireless, Sprint, AT&T or T-Mobile within range of a Paulding County cell tower.

Text to 911 is primarily designed for use in two emergency situations: individuals who are hearing or speech impaired, or a person unable to make a voice call.

“Text to 911 service was first implemented in Paulding County on April 1, 2014, for Verizon wireless customers,” said David Mumford, director of the Paulding County E-911 Center.

“The initial testing with Verizon was very successful and we decided to move forward and implement text to 911 for the remaining three carriers, Sprint, AT&T and T-Mobile. We feel that text to 911 could be a life-saving factor in situations where callers might not otherwise be able to place a voice call to 911.

“We want to remind the public that Text to 911 is for emergency use only and only when situations prevent a voice call to 911. Remember to call if you can and text if you can’t. The staff at the Paulding County 911 Center has worked hard behind the scenes to make emergency text messaging possible to residents and visitors in Paulding County.”

While the ability to send a text message in the event of an emergency could prove to be vital, text messages are not the preferred method of contacting 911 in an emergency.

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